Thank you for choosing House Of Shapewear.
We are committed to providing outstanding customer service and fast delivery of your products and services.
All Standard orders will be shipped within 2-7 Business days (This does not include holidays or weekends). Once the order ships you will receive an email with a tracking number. Once you receive that email with the tracking allow up to 48 hrs or less to update status tracking. We are not responsible if you entered an incorrect mailing address. Please confirm your address with all carrier services before purchase. We are not responsible if you didn't measure properly. We highly advise you measure several times before purchase to avoid purchasing the wrong size. If delivery services returns your order back to us due to incorrect shipping address, you are responsible for the re-shipping cost. We can reship you the product once you pay the invoice provided for the shipping cost. If you purchased Express Shipping, this takes in effect the moment your product ships out. Express shipping means your order will be shipped out within 2-3 business and it can be possible to receive it within 2-3 business day (not guaranteed) there can be delays with parcel services. By accepting these terms you fully understand and consent all the details provided above with no option of refunding the product.
Do you offer express or overnight shipping? - We do offer express delivery service between 2-3 business days. (Please allow 5 in case of any delays) as we hold no control for carrier delays.
What happens if I put my incorrect address and my package was already shipped? - If you received your tracking number and you realized you have inputted the incorrect address IMMEDIATELY contact the USPS at 1800-275-8777 and informed them of your correct address. If the USPS advises you that your package was already returned to sender please note this can take up to 3 weeks to get back to us. Once the item is received back into our return to sender department we will issue you a refund minus the shipping and 15% restocking fee.
7-15 Business days for delivery. Delivery can be anytime sooner. This is just an estimated standard time.
Please Note: International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the sole responsibility of the customer. House Of Shapewear cannot predict what your particular duties, taxes, cutoffs fees may be. House Of Shapewear is not responsible for payment of customs, taxes, and duties. For more information regarding your country’s customs policies, please contact your local customs office. Orders that are refused will be charged the original shipping plus the return shipping to us.