House Of Shapewear
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EXCHANGES

EXCHANGES

$ 16.35
PLEASE READ ENTIRE POLICY BELOW. THANK YOU!

 

 

PLEASE READ ENTIRE POLICY BELOW. THANK YOU!

 

5 business days from date received to return for an exchange. Exchanges are accepted only in the US as the shipping cost out of the US is high priced plus custom fees if any. 

2-14 days to receive exchange.

*IF YOU ARE EXCHANGING MORE THAN ONE ITEM YOU MUST PROCESS THEM SEPARATELY* 

PLEASE INCLUDE THE NAME AND SIZE OF THE ITEM YOU'RE EXCHANGING IN THE NOTES SECTION WHEN PROCESSING OUT YOUR EXCHANGE. This would be the item you are sending back to us. 


NO EXCHANGES OR RETURNS ON THE BELOW GARMENTS

Buttlifters
Full Body Shapers
Thong Body Shapers
High Waist Body Shapers
Waist Gripper

Final Sale Products

Body Creams & Wraps

No International Exchanges 

 

If you ordered by height, weight and/or waist measurements, you should have the correct size. Waist shapers have about 5 inches space between it (the opening) before closing. It’s not supposed to touch when you are first putting it on. Then you have to pull it together and I mean really pull. Start with trying to get the first hook. And if you are experiencing a hard time hooking, try starting from the top. You may need to stand in the mirror or lay down. The waist shaper is aggressive so it has to be uncomfortable until you get used to it; which takes a few days. Wear it for an hour or two the first week and then move up.

 

READ BELOW TO START YOUR EXCHANGE:

We do not offer REFUNDS or EXCHANGES for different items.

Customer is responsible for shipping the item back to WWC. One time exchange only.

All exchanges are subject to RESTOCKING FEE - $16.35

ONLY SHIP USPS ON RETURNED PACKAGES.

Please note if the item you are wishing to exchange is out of stock, we will refund you deducting a  $10 restocking fee that goes directly to manufacture not House Of Shapewear. 
We will provide you with the return address once you place your exchange order.
Select your exchange size desired above and checkout. Once done please include fully detailed email to orders.houseofshapewear@gmail.com be sure to include your exchange order number.  Very important to send us the tracking number once you have shipped out your exchange to us. Thank you!
House Of Shapewear cannot be held responsible for lost in transit packages during exchange. You are more than welcome to select insurance/signature requirements for safety on delivery of your package when making an exchange. Please note that sending your package express to us is not recommended as your package is processed in the order it was received. 
NON REFUNDABLE RESTOCKING FEE - IT IS YOUR RESPONSIBILITY TO GET THE PACKAGE OUT TO US WITHIN THE TIME FRAME. IF NOT RECEIVED WITHIN THE TIME FRAME AS PER POLICY YOUR EXCHANGE WILL BE DENIED AND THE RESTOCKING FEE WILL NOT BE RETURNED TO YOU.

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