PLEASE READ ENTIRE POLICY BELOW. THANK YOU!
5 business days from date received to return for an exchange. Exchanges are accepted only in the US as the shipping cost out of the US is high priced plus custom fees if any.
2-14 days to receive exchange.
*IF YOU ARE EXCHANGING MORE THAN ONE ITEM YOU MUST PROCESS THEM SEPARATELY*
PLEASE INCLUDE THE NAME AND SIZE OF THE ITEM YOU'RE EXCHANGING IN THE NOTES SECTION WHEN PROCESSING OUT YOUR EXCHANGE. This would be the item you are sending back to us.
NO EXCHANGES OR RETURNS ON THE BELOW GARMENTS
Full Body Shapers
Thong Body Shapers
High Waist Body Shapers
Final Sale Products
Body Creams & Wraps
No International Exchanges
If you ordered by height, weight and/or waist measurements, you should have the correct size. Waist shapers have about 5 inches space between it (the opening) before closing. It’s not supposed to touch when you are first putting it on. Then you have to pull it together and I mean really pull. Start with trying to get the first hook. And if you are experiencing a hard time hooking, try starting from the top. You may need to stand in the mirror or lay down. The waist shaper is aggressive so it has to be uncomfortable until you get used to it; which takes a few days. Wear it for an hour or two the first week and then move up.
READ BELOW TO START YOUR EXCHANGE:
Customer is responsible for shipping the item back to WWC. One time exchange only.
All exchanges are subject to RESTOCKING FEE - $16.35
ONLY SHIP USPS ON RETURNED PACKAGES.